Vodafone North Sydney

Vodafone’s workplace transformation has seen it do away with offices — not even the CEO Inaki Berroeta has his own office — instead, the focus is on flexible working. With shared desks and teleconferencing facilities, employees are encouraged to hot desk, work virtually and cross-functionally. 

Formal meetings are discouraged with a preference for short informal conversations. The new work environment also features a “Customer Immersion Zone” that has been created and equipped with interactive displays to showcase Vodafone’s current product and service offerings to employees. It also doubles as a destination for customers to speak directly with a customer service representative.